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Twilio

Integration

Communication & Messaging

✓HIPAA CompliantNo Code RequiredReal-Time Sync

Twilio Integration — Automate Patient Communications

Trigger automated patient messages, reminders, and team alerts through Twilio — driven by real-time EHR events.

Triggers

Actions

200+

API Endpoints

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

What you can automate with Twilio

Automated Patient Messaging

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Send appointment reminders, follow-ups, and health alerts through Twilio triggered by EHR events — no staff intervention needed.

Team Notifications

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Alert the right staff members via Twilio when critical events happen — new referrals, urgent lab results, appointment changes.

Secure Document Delivery

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Automatically send HIPAA-compliant documents, faxes, or encrypted emails through Twilio when triggered by your EHR.

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Messaging

Jotform to Twilio integration

Send SMS messages via Twilio when new submissions occur in JotformConnect Twilio with the tools you already use

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Documentation

Twilio to Athenahealth integration

Log Twilio messages to your EHR patient record

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Messaging

DrChrono to Twilio integration

Trigger Twilio notifications from new EHR appointments

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Data Sync

Twilio to HubSpot integration

Sync Twilio contacts with your CRM

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Messaging

Twilio to Slack integration

Forward Twilio messages to Slack for team visibility

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Connect Twilio with 147+ tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Availity

Billing & Revenue Cycle

Candidhealth

Billing & Revenue Cycle

Quickbooks

Billing & Revenue Cycle

Tebra (Kareo)

Billing & Revenue Cycle

Fullscript

Pharmacy & e-Prescribing

Tellescope

Telehealth & Virtual Care

...

Join hundreds of medical practices automating their operational workflows with Cevi

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Explore Twilio triggers and actions

Cevi supports 1 Twilio triggers and 1 actions

Custom trigger

Triggers on custom Twilio events

trigger

Send SMS

Sends a SMS

action

Twilio API Capabilities

200+ API endpoints. Account SID + Auth Token (HTTP Basic) authentication. Real-time webhooks.

View official API documentation

API Endpoints

200+

Authentication

Account SID + Auth Token (HTTP Basic)

FHIR

—

Webhooks

Yes ✓

Sms

Send SMS/MMS
Receive SMS (webhook)
Message status callbacks
Bulk messaging
Short codes
Toll-free messaging
Alphanumeric sender IDs
Message scheduling

Voice

Make outbound calls
Receive inbound calls (webhook + TwiML)
Call recording
IVR (Interactive Voice Response)
Conference calls
Call forwarding/transfer
Voicemail detection
Text-to-speech

WhatsApp messaging
Template messages
Media messages

Video

Video rooms
Recordings
Compositions

Conversations

Multi-channel conversations (SMS + WhatsApp + chat)
Participant management
Message history

Verify

Phone verification (SMS/voice/email)
TOTP
Push authentication

Lookup

Phone number validation
Carrier lookup
Caller name lookup
Line type intelligence

Studio

Visual workflow builder (IVR flows, chatbots)
Drag-and-drop call routing

Build your Twilio automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

About Twilio

Communication & Messaging

twilio

View API documentation

Quick Facts

CategoryCommunication & Messaging

AuthAccount SID + Auth Token (HTTP Basic)

Endpoints200+

FHIR—

WebhooksYes ✓

Frequently asked questions

Yes. Cevi is fully HIPAA-compliant with encryption at rest and in transit, access controls, audit logging, and signed Business Associate Agreements (BAAs) for every healthcare customer.

Most Twilio workflows can be configured in minutes using Cevi's no-code builder. Complex multi-step automations typically take under an hour. Our team provides hands-on implementation support.

Absolutely. Every workflow is fully customizable — you control the triggers, actions, data mappings, conditional logic, error handling, and scheduling. Build exactly what your practice needs.

Cevi includes built-in retry logic, error handling, and queue management. If a connection fails, workflows automatically retry and alert you. No data is lost.

Yes. Twilio supports webhooks/event subscriptions, which Cevi uses to trigger workflows instantly when data changes — new patients, appointment updates, lab results, and more.