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Appointment Scheduling

Scheduling

Real-Time Sync24/7 AvailableMulti-Channel

AI Appointment Scheduling for Healthcare

Automate appointment booking across channels — phone, SMS, web, and patient portal.

148+

Integrations

Connected Agents

24/7

Availability

Start for Free

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

How Appointment Scheduling Works

Patient texts: 'I need to schedule a follow-up with Dr. Patel'

AI identifies patient, retrieves provider availability and visit type

Agent offers 3 available time slots matching scheduling rules

Patient selects preferred time via text reply

Appointment created in EHR with correct visit type, duration, and room assignment

Confirmation sent with pre-visit instructions and intake form link

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Patient calls office, AI voice agent answers and identifies caller

Natural language conversation handles scheduling request

Agent checks availability, applies scheduling rules, offers options

Appointment booked in EHR during the call

Confirmation SMS sent with appointment details and reminders set

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Integration capabilities

Cevi can read 6 data types and write 5 data types for Appointment Scheduling

Provider availability

read

scheduling templates

read

visit type configurations

read

patient appointment history

read

insurance network status

read

room/equipment availability

read

New appointments

write

appointment modifications

write

cancellations

write

waitlist entries

write

scheduling notes

write

Join hundreds of medical practices automating their operational workflows with Cevi

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Works with 148+ integrations

Appointment Scheduling connects to your existing EHR, scheduling, billing, and communication tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Alleva

EHR & Practice Management

BestNotes

EHR & Practice Management

CentralReach

EHR & Practice Management

CureMD

EHR & Practice Management

Healow

EHR & Practice Management

Jane

EHR & Practice Management

Build your Appointment Scheduling automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

Frequently asked questions about Appointment Scheduling

Yes. Cevi supports provider-specific rules including block schedules, visit type durations, minimum gaps, room/equipment requirements, double-booking policies, and multi-provider coordination.

The AI automatically identifies new vs. established patients and applies different scheduling rules — longer time slots for new patients, specific provider requirements, and additional intake form triggers.

Yes. Cevi syncs bi-directionally with Zocdoc, Nexhealth, Luma Health, and other booking platforms to prevent double-bookings.